PeachMac is an Apple Authorized Service Provider.

Apple Warranty

All new Apple hardware products carry a one-year Limited Warranty against defects in materials and workmanship.

AppleCare

Every Mac comes with a one-year limited warranty. The AppleCare Protection Plan for Mac extends your coverage to three years from the original purchase date of your Mac. If you purchase AppleCare with a new Mac from PeachMac, and you’ll get a fourth year of labor coverage free.

PeachPlus

PeachPlus members reap additional benefits during visits to the service counter including priority service and a free service loaner. PeachPlus members also receive up to one hour of one-on-one personal training per week and a free data transfer. You can become a PeachPlus member when you purchase a new Mac from PeachMac for only an additional $99.

In-Store Repairs

When a machine comes in, it is checked into our service queue. In a maximum of two business days the technician will call you with a full diagnosis. If the problem is completely covered by Warranty or AppleCare, you will incur no charges. If the problem is not covered under warranty, the technician will give you a full repair estimate including parts and labor. If you decline the repair, a $69.00 diagnostic fee will apply. If you approve the repair you pay for parts, and labor. The $69.00 diagnostic fee is waived. Once the repair is completed, we’ll give you a call.

AppleCare Repairs

Macs

The AppleCare Protection Plan extends the coverage on your Mac to three years, accounting for any repairs done on your computer. This covers the computer itself, as well as an AirPort Card, AirPort Express, AirPort Extreme or Time Capsule that's been purchased for your Mac. Mac Pro and certain MacBook Pro customers may also be covered for one Apple display, provided that the Mac and display were purchased together. All repairs are performed by Apple-certified technicians using genuine Apple parts.

iPods - PeachMac now replaces broken iPods under warranty

PeachMac is now authorized to handle your in-warranty iPod needs. Bring in your broken in-warranty iPod, and let one of our technicians take a look. If your iPod qualifies, we can have a shiny-new replacement unit back to you in a matter of days! Please sync any of your music, videos, apps, and important data to your iTunes before bringing in your device. The replacement unit is factory fresh and will not have any of your data or settings.

The Nitty Gritty

PeachMac can service both in- and out-of-warranty machines. Out-of-warranty, in-warranty or AppleCare-covered repairs are treated the same way - an Apple Certified Technician will assess the machine and order any appropriate replacement parts. Most repairs take less than four days to complete.

You do not need to call to have a repair scheduled. Just come on in whenever it's convenient for you! For warranty and AppleCare covered issues there is no charge for repair service. The original Apple warranty and the extended AppleCare Service Plan cover hardware issues. Parts and labor associated with the repair are also covered. Items NOT covered under warranty include, but are not limited to, troubleshooting software corruption and conflicts, dirty, dusty, or abused machines, third party products and related software or anything that has become jammed in printer, CD drives, floppy drives, etc.

Getting the Ball Rolling

Just come on in! No appointment necessary. Our service departments are open to accept your repairs at all hours our stores are open.

We appreciate your business, and we look forward to getting your computer back on its feet as soon as possible. Please see your local PeachMac for details.

Installations

Software	cost of software + $99/hour
Memory
Install and test memory	$29
Cracked Screen Replacements*
13” Original MacBook	$299
15” Original MacBook Pro	$479
13” White Unibody MacBook	$399
13” Aluminum Unibody (Glass Only)	$399
15” Aluminum Unibody (Glass Only) *Includes Parts and Labor	$479

Data Services

Data Transfer or Migration	$99/hour
Data Backup Data Recovery is handled on a case by case basis	$99/hour

Hardware Repairs

AppleCare Repairs
Labor	$0
Parts	$0
Non-Warranty Repairs/Accidental Damage
Diagnostic Applied towards final cost of repair	$69
Labor	$99/hour
Parts as needed	as needed
Expedite Fee Complimentary for PeachPlus members	$49